FREQUENTLY ASKED QUESTIONS
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Orders are usually processed within 24 hrs. If a product is in stock, it will ship immediately. Out of stock items may take a few weeks. Tracking information is provided for all purchases.
We ship with FedEx or UPS
- Shipping is free (within the Continental US) for all online orders over $99 and are shipped using UPS Ground service. Orders under $99 are $7.95.
- The estimated shipping charges to Canada and Mexico are $50 per camera or accessory and $99 per microscope. Final shipping costs are calculated at the time of purchase.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. For more information visit our RETURNS & PRICE MATCH page
If you would like to cancel your order, please email us at firstname.lastname@example.org
For any order issues, please call us at 443-714-2112 or send an email to Sales@MicroscopeSupply.com for assistance.
You can make changes to an order by logging in to your account. You can also call us at 443-714-2112 or email Sales@MicroscopeSupply.com.
We accept all major credit cards (American Express, Visa, Mastercard) , Pay Pal, as well as Purchase Orders. For Purchase Orders, please call us at 443-714-2112 or email email@example.com. Purchase Order Minimums are $200.
Yes, we accept purchase orders. Purchase order minimums are $250.
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.