Microscope Supply accepts returns within a 14-day period from when your items are delivered. If an item is returned, the buyer is responsible for the original shipping costs as well as return shipping costs. Return shipments must include the original packaging and items must be returned in new condition. We do not penalize our customers for taking items out of the box, but care must be taken to ensure the items are not damaged during the evaluation. A restocking fee of up to 20% will be deducted from the refund for missing packaging or clearly used and mishandled returned items. If items are damaged or missing, additional fees may be deducted. We do not accept returns on consumable items such as filters, objectives, bulbs and lamps or custom systems. Camera returns will incur a 10% restocking fee. To initiate a return, you can login to your account or send us an email at Sales@MicroscopeSupply.com
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